Refund Policy
Refund Policy
Shipping and Return Policy:
https://www.onlinecasinosites.shop/pages/shipping-return-policy
Order Processing and Shipping
Processing Time: Orders will be processed and shipped within 1-2 business days (Monday-Saturday).
Expedited Orders: For same-day shipping, please place your order before 12:00 PM MST and select the "Expedited" option at checkout.
Tracking Information
Once your order is shipped, you will receive an email confirmation with a tracking number so you can monitor your shipment status.
US Return Policy
Return Guidelines
Return Period: Return items within 30 days of purchase for a full refund.
Condition: Items must be unworn and in their original packaging.
Return Shipping: Customers are responsible for return shipping costs unless they have purchased VIP free return protection.
VIP Free Return Protection (US Only)
With VIP Protection ($2.98): Enjoy hassle-free returns with no return shipping or restocking fees.
Without VIP Protection: Customers are responsible for all return shipping and restocking fees.
Non-Returnable Items
Final Sale Items: Clearance items are not returnable.
Exceptions: Personalized items and "custom bracelets" are not returnable. See product description for details.
To initiate a return, please visit our returns portal.
Canada Return Policy
We accept returns from Canadian customers according to the following guidelines:
Return Guidelines
Return Period: Returns can be made within 30 days of purchase for a full refund.
Conditions: Items must be unworn and in their original packaging.
Return Shipping: Customers are responsible for return shipping. The VIP Free Return Guarantee does not apply to Canadian orders.
Non-Returnable Items
Final Sale Items: Clearance items are not returnable.
Exceptions: Personalized items and "custom bracelets" are non-returnable.
To initiate a return, please visit our Returns Portal.
Refund Process
Return Initiation: Submit your return request through our Returns Portal.
Inspection: Once we receive and inspect your returned merchandise, we will notify you by email whether your refund has been approved or denied.
Refund Approval: If approved, your refund will be processed and the refund amount will be credited to your original payment method within a certain number of days.
Delayed or Missing Refunds
Bank Processing Time: After receiving confirmation of your refund from us, please allow some time for your bank or credit card company to process and post your refund.
Further Assistance: If you have not received your refund after this period, please contact us at Support@onlinecasinosites.shop.
Return Shipping Instructions
Initiate a Return: Initiate your return through our Returns Portal.
Shipping: Return shipping costs are the customer's responsibility and are non-refundable. If you receive a refund, return shipping costs will be deducted from your refund.
Shipping Method: For orders over $75, please consider using a tracked shipping service or purchasing shipping insurance. Without tracking, we cannot guarantee receipt of your returned item.
Additional Notes
Policy Validity Period: Our return policy is valid for 30 days. If more than 30 days have passed since your purchase, we cannot provide refunds or exchanges.
Proof of Purchase: To complete your return, we require a receipt or proof of purchase.
Processing Time: Depending on your location, the time it takes for your exchanged product to arrive may vary.
If you have any questions or need assistance, please contact us at Support@onlinecasinosites.shop.
Note: This policy is subject to change without notice. Please check back regularly for the latest information.